HOW DO I USE THE ONLINE WEBSITE?
All the items of the collection are organised by brand, gender (men's/women's) and type (shoes, clothing, accessories). You can also filter search results by gender, brand, price range and colour. You can search products in two ways:
1. From the main menu, select the brand or gender and type of item, then use the filters on the left to select the gender, brand, price or colour of preference.
2. Use the free search box to search for any word or brand you may be interested in.
For shoes, once you are on the description page of the item you are interested in, check the size conversion chart, to be sure to select the correct size from the drop-down menu.You can purchase the item by adding it to the cart.You can pay with credit cart, prepaid rechargeable card or PayPal.
For purchases with home delivery, goods are shipped via the courier UPS at the address specified by the customer.
Delivery costs are €10.00 for orders under €69.90; €7.00 for orders over €69.90.
For purchases with delivery at a UPS Access Point, orders are shipped via the courier UPS at the UPS Access Point selected by the customer.
Delivery is free for orders over €69.90, for all the other orders delivery costs are €7.00.
I HAVE SOME DOUBTS REGARDING THE ORDER, SHIPMENT OR GOODS RECEIVED. HOW CAN I CONTACT AW LAB's CUSTOMER SERVICE?
The quickest way to contact us is by sending us an email at the email address firstname.lastname@example.org.
HOW CAN I KNOW IF AN ITEM IS AVAILABLE?
There is a drop-down menu in the product page of each item. The sizes shown in the drop-down menu are those available.