Customer service

Services

SHIPPING TIMES AND COSTS

Shipping in 3-5 working days


Standard UPS Access Point
Shipping cost € 7.00 for orders above € 69.99
Shipping cost € 10.00 for orders below € 69.99
Free shipping for orders above € 69.99
Shipping cost € 7.00 for orders below € 69.99
TRACK YOUR ORDER

Easily track your purchase at any time! Check the link in the mail confirming the shipment. If you have any questions about the status of your order, please contact our customer service. We will help you out with your requests!

PAYMENTS

Buy safely! Thanks to the SSL encryption procedure, we ensure the absolute confidentiality of your bank details which will not be accessible to third parties on the Internet.

The accepted payment methods are: Maestro, Visa, Mastercard, Paypal, Amex.

RETURNS AND REFUNDS

For orders placed from November 22nd to December 31st, the return period is extended until January 31st, 2025.

You can always return your order within 30 calendar days since the delivery date  and you will be refunded with the same payment method used during the purchase.